Contact Us

ClanFee, operated by JCGames (Maharashtra, India).

We’re here to help with account questions, payments and payouts, KYC verification, safety concerns, and anything else about ClanFee.

How to reach us

• Email — write to support@clanfee.com from your registered email address. Please include your username and a clear description; for payment issues, include the transaction/order ID.
• In the app — open Profile → Help & Support to email us or raise a support ticket.

Response time

We aim to respond to all queries within 1–2 business days. Safety and child-safety reports are prioritised and reviewed as soon as possible.

See also our Privacy Policy, Terms & Conditions, Refund Policy, and Child Safety Standards.