Our standards against child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). Last updated: 12 July 2026.
ClanFee is a communication app (one-to-one and group messaging, voice/video calls, and live sessions). We have a zero-tolerance policy toward the sexual abuse or exploitation of children in any form. This page describes the standards we uphold and how we prevent, detect, and respond to child safety violations.
1. Zero tolerance for CSAE and CSAM
The following are strictly prohibited on ClanFee and will result in immediate account termination and, where applicable, reporting to law enforcement:
Creating, uploading, sharing, requesting, or linking to child sexual abuse material (CSAM).
Grooming, or any attempt to sexualise, solicit, or exploit a minor.
Sextortion, or coercing a minor into producing or sharing sexual content.
Trafficking, or the facilitation of any offline abuse or exploitation of a child.
Sharing content that sexualises minors, including AI-generated or edited imagery.
2. Minimum age
ClanFee is intended for adults. Users must be at least 18 years old to create an account and use the service. Accounts we identify as belonging to a child are removed.
3. Preventing abuse
Prohibited conduct is set out in our Terms of Service and Community Guidelines, which every user agrees to.
Users control who can contact them and can block any other user at any time.
Group owners and administrators can remove members and content from the groups they manage.
Accounts that violate these standards are suspended or permanently banned.
4. In-app reporting
ClanFee lets users report child-safety concerns directly inside the app. Any user, message, or group can be reported through the Report option (available from a user's profile, a chat, and on individual messages). Reports reach our safety team for manual review.
5. How we respond to reports
Our team reviews every child-safety report promptly.
Confirmed violations result in immediate content removal and account termination.
We preserve relevant evidence as required to support investigations.
We report apparent CSAM and child exploitation to the relevant authorities — including the National Center for Missing & Exploited Children (NCMEC) and/or local and national law enforcement in the applicable jurisdiction (in India, to the designated authorities under the Information Technology Act and the POCSO Act).
6. Legal compliance
ClanFee complies with all applicable child-safety laws in the jurisdictions where it operates, and cooperates with regional and national authorities and their reporting requirements.
7. Designated point of contact
For child-safety and CSAE compliance matters, contact our designated point of contact: